Technical assistance | Moduł Obsługi Spraw

Before sending a report, please always check whether information on how to proceed in a given situation is available on the MOS portal. Basic information regarding the operation and use of the portal, such as how to recover a password, update data, or delete a user account, is available in the FAQ section – Technical Information.

	Report Components
An error report should include: the first and last name and email address of the person who encountered the error; the date and time the error occurred; the name and version of the browser in which the error occurred; the device on which the error occurred; the location in MOS where the error occurred; an attachment illustrating the error; a description of the error and the sequence of steps taken.

Report Components

An error report should include:

the first and last name and email address of the person who encountered the error;
the date and time the error occurred;
the name and version of the browser in which the error occurred;
the device on which the error occurred;
the location in MOS where the error occurred;
an attachment illustrating the error;
a description of the error and the sequence of steps taken.

Technical support will not answer questions that fall outside the scope of technical support. To ask a question regarding procedures, go to the contact form. Before doing so, please check whether the answer to your question has already been provided on the portal.

Please report any technical issues related to the operation and use of the MOS portal to the following email address: si@udsc.gov.pl